Home Premium Solution: For Home Businesses

 

1. Unlimited Remote & Phone IT Support ( Emergency call-outs to site are subject to SLA agreement)

2. Domain/Mail and Web Hosting (Design of Web site optional)

3. Consulting: Assistance with outsourced Service Providers

4. System/Network Management

5. CCTV Footage Backup & Support (Optional)

6. Anti-Virus Monitoring

7. Daily Online Data Backups of Emails & Raw Data

8. Site Visits Once every week at clients Preferred Day

9. During the site visit the following tasks will be conducted

  • Hardware/Equipment & Software Maintenance Check
  • Virus Scans
  •  Reports will include: fault Finding, Overall status of the Hardware/Equipment & performance of Installed software, Number of Internet Data Usage.
  • Data Capturing
  • Installation Of Other Hardware & Software ( Subject to SLA agreement)
  • Repairs and cleaning of hardware and other equipment.

 

 

 

 

 

Contact Details:

Jayson Mnguni

Managing Director & IT Engineer

Cell: 073 919 3176

Email: Jayson@tia-solutions.co.za

Dumisani Mkhwebane

Managing Director & IT Engineer

Cell: 082 665 8359

Email: Dumisani@tia-solutions.co.za